In response to the global impact of the coronavirus, Nortek Security & Control extends its thoughts for all those affected by the recent viral outbreak in China and beyond.
As a ripple effect, many companies are experiencing supply chain delays and disruptions due to the coronavirus outbreak. It’s expected that the impact on shipping timelines around the world could range from days to weeks.
We, too, are experiencing some delays in manufacturing and shipping from the affected regions and are writing to assure you that we’re closely monitoring the situation and its impact on our manufacturing partners.
This is a terrible and unexpected event that many companies, including ours, are addressing. We’re working hard to minimize the disruption to our customers and would like to share with you our initial steps in response to the situation:
- We are diligently working with each of our suppliers to prioritize the production scheduling, the return of personnel, and ensuring that our customers are supported to the best of our ability.
- We are actively managing any impacted products lines, offering substitutions where available and utilizing buffer/safety stock when we can.
- We are working with long lead time suppliers to minimize impact of raw material used to build our products.
- We are closely planning with key suppliers and partners as this will likely affect logistics, including container availability, driver availability, and port congestion.
We apologize for any delays this may cause you. Rest assured that we have a watchful eye on manufacturing developments and its potential impact to your business. We believe open communication is key and we will keep you informed with regular updates.
We appreciate your commitment and patience. If you have questions or need help planning, please don’t hesitate to reach out to your Sales Manager.
Sincerely,
Steve Deblock
Executive Vice President of Operations
Nortek Security & Control
