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May 12, 2009 1:25 PM


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NSCA University’s QuickStart Online Course Now Available

A new online, self-paced class allows installers and technicians to learn the non-technical skills needed for success in just a few short months. NSCA University’s Quick Start for systems contractors is the perfect solution for new employees or staff who were never properly trained on these essential aspects of the job.

Quick Start contains five modules that focus on industry knowledge, customer service, troubleshooting, project documentation, and responsibility. Staff members who can perform these soft skills well can help your company become more profitable by helping your customers solve problems, save time, and have a great experience.

“In today’s economy, setting yourself apart from your competitors is key,” says Norah Hammond, NSCA senior director of professional development. “Simple exercises—such as practicing consistent customer service, knowing the industry, and understanding a range of products and services—shows your customers that you will get the job done right, and also improves your representation of your organization, the industry, and the products you install.”

Participants can sign up for one module or all five to take advantage of specific training that frequently takes a back seat to technical training. Employees can learn online from the convenience of the office, at any time of day that works best for their companies. Each module is designed to teach essential skills in the topic area and includes a check for understanding. Activities and other engaging methods keep students involved in the session, making it a valuable experience.

Make a reservation for this online experience today by contacting quickstart@nsca.org or by calling (800) 446-6722. Buy all five modules for $299 (non-members pay $319) or select only the modules you need at $69 (non-members pay $89) each.

Engage Your Peers, Highlight Your Expertise

Gain exposure, share your expertise, and position yourself as an expert among your peers. The NSCA Business and Leadership Conference, sponsored by InfoComm International, is calling for presentations for its 2010 conference to be held in Florida in late February.

Attendees include the commercial electronic systems industry’s leading business owners, executives, managers, and industry sponsors. A two-day conference featuring business-building strategies, human resources, and real-life tools and resources are what make this industry-specific conference an excellent opportunity to engage with peers and take home ideas to implement immediately.

All proposals must be based on timely topics, not sales oriented, and engage the audience. Submissions must include: title of presentation or topic, speaker (if known), summary or outline of presentation, estimated length of presentation, and benefits to audience.

Send proposals to: Norah Hammond, senior director of professional development, nhammond@nsca.org. For questions, call (319) 861-8626.



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