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Glowpoint Integrates Microsoft Exchange for Conferencing

Managed videoconferencing services provider Glowpoint has unveiled ScheduleSync, a new feature that synchronizes customer desktop calendar and scheduling software with the company's customer web portal.

Managed videoconferencing services provider Glowpoint has unveiled ScheduleSync, a new feature that synchronizes customer desktop calendar and scheduling software with the company's customer web portal. ScheduleSync integrates with Microsoft Exchange, allowing customers to schedule and manage telepresence and videoconferences from their desktop computers.

"Traditionally, meeting coordinators would use our customer web portal or contact our Video Network Operations Center (VNOC) reservationists via telephone. Now, customers can see the availability of meeting rooms, video systems, and participants, and schedule directly from their Microsoft Outlook desktop calendaring function," said Glowpoint director of product management Howard Reingold in a statement. "The process allows organizations to use their existing business calendaring application to easily integrate our VNOC managed service into their user community."

According to the company, ScheduleSync is a downloadable application that runs on an organization's Microsoft Exchange server. It can also be designed to automatically enable end users to analyze free/busy status for prospective telepresence and videoconference meetings and attendees, schedule meetings, make changes to reservations, and have video sessions launch automatically and directly from their personal computers.

Other ScheduleSync features include automatic notifications within the Microsoft Exchange platform, an HTTPS secure web portal for communication, and compatibility with such telepresence and videoconferencing brands as Polycom, Tandberg, and Cisco, according to the company .

ScheduleSync is currently available to select Glowpoint customers. Full product release is scheduled for the first quarter of 2010 to all Glowpoint customers, including those in the expanded Telepresence interExchange Network (TEN). Glowpoint also plans to release ScheduleSync for Sametime Lotus Notes and other popular business calendar applications in the coming months.



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