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Polycom Boosts Flexibility of Telepresence Systems

Polycom recently announced new capabilities for its telepresence solutions in order to give customers greater flexibility in the use and management of telepresence suites throughout their organization.

Polycom recently announced new capabilities for its telepresence solutions in order to give customers greater flexibility in the use and management of telepresence suites throughout their organization, the company said.

Among the new features is a new Meeting Composer tool that allows users to select locations using a room's touchscreen controller and click a button to initiate point-to-point or multi-site calls. The Meeting Composer is integrated with Polycom's Converged Management Application (CMA), which provides a searchable global directory of all video endpoints within an organization. The controller also supports a local directory with commonly used locations to further simplify the calling options for users.

Polycom officials say the company also has simplified the user experience by automating screen layouts. Telepresence systems often have multiple cameras, screens, and video codecs and it's common for calls to involve multiple sites with combinations of one-, two-, three-, and four-screen systems. Now when a user dials a call involving multiple locations, the various sites are automatically configured and optimized on the screens for all sites in a call based on the capabilities of each system. For users this provides one-touch simplicity, eliminating the need for support resources to assist with this process, according to Polycom.

In addition, Polycom RPX, TPX and ATX solutions now support both continuous presence and voice-activated room switching for multisite calls. Continuous presence allows users to see all sites in a call on screen simultaneously. Polycom systems are also now interoperable with Microsoft Office Communications Server 2007 clients. This allows users to better leverage their desktop video capabilities within telepresence meetings as part of the overall unified communications environment. These clients can also be added to the local directory within telepresence rooms, allowing users to connect with one-touch dialing.

Polycom's telepresence products include the RealPresence Experience (RP) line, which provides a "same room" collaboration experience for up to 28 people in each location, according to the company; the Polycom Telepresence Experience (TPX) line, which provides an "across-the-table" experience for meetings; and the Polycom Architected Telepresence Experience (Polycom ATX), which is a highly customizable telepresence kit that can be adapted for specific room environments and unique application requirements by qualified A systems integrators. Polycom also room telepresence products for small to large meeting rooms and personal telepresence products for offices and desktops.



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